I enjoy the centralized location, and the staff are always friendly and helpful. The rooms are spacious and clean. There's some traffic noise, but it's not too bad. I knocked off 1 star for charging $7 a night for parking. We're already paying a premium over other hotels, so free parking is expected.
Currently directly next to homeless encampments. Staff is nice and it's not their fault, but Hilton should sue the city to clean up and evict them or leave the location. They do have overnight armed security to prevent issues or break-ins (which according to staff haven't occured since security started) but why stay here vs somewhere else? Rooms are updated but some other parts of property aren't completed yet. As others note, self parking is $7 for everybody despite it not being a downtown city location which is a bit odd and makes the rate comparison odd.
If you travel for business, may I suggest to avoid this Hilton property? Filthy unkept facilities, with dining area shuttered for life - as of June 2021 they still refuse to serve a hot breakfast that the rest of the nation has returned to offer - post pandemic. Indoor pool is growing moss. The profess with stickers and signage to take extra measures to clean, however my room's bathroom area has leftover black pubic hairs throughout the floor from the previous guest. On a positive note, the beds and pillows are very comfortable, and the staff is genuinely nice.
Besides next to a strip club. The TV picture going in and out. A fee for breakfast services and a 222 dollar bill with the racetrack upstairs I was extremely disappointed in the Hilton name on this stay. Personnel was friendly but the fridge being frigid would have been nice too
The hotel is a little tired... needs updated carpets and upgraded fan in the bathroom and one of the blackout curtain panels was missing. I rented a 2-room suite so my sister could have a separate bedroom, which was nice. Nice amenities and when we ran out, they cheerfully replaced them. Beds were comfortable. Convenient location right off the freeway. Used checkin and checkout from the app as well as the digital room key... so a contactless experience!
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